Privacy Policy
Last updated: October 2026
How Avitka LLC collects, uses, and protects your personal information.
1. Who we are and what this covers
This Privacy Policy explains how Avitka LLC ("Avitka," "we," "us"), 1317 Hwy H, Liberty, MO 64068, USA, collects, uses, and shares personal information when you visit avitka.com, place an order, sign up for our newsletter, or contact us. Our site is intended for adults 18 and older.
2. Categories of information
| Category | Examples |
|---|---|
| Identifiers and contact details | Name, email address, phone number, billing and delivery address |
| Order information | Products ordered, order totals, shipping details, return and warranty requests |
| Payment information | Handled by our payment processor. We do not store full payment card numbers on our servers. |
| Communications | Messages sent through our contact forms, email, or phone, and newsletter subscription details |
| Device and usage data | IP address, browser type, pages viewed, referring page, approximate location, and cookie identifiers |
3. Where information comes from
- From you: when you check out, create an account, fill in a form, subscribe to email updates, or contact us.
- Automatically: through cookies and similar technologies when you use the site (see our Cookie Policy).
- From service providers: for example, delivery status updates from shipping carriers and payment confirmation from our payment processor.
4. How we use information
- To process, ship, and support your order, including returns, cancellations, and warranty help.
- To schedule freight delivery, which requires sharing a phone number with the carrier.
- To respond to your questions and requests.
- To send order and service emails and, if you subscribe, our newsletter. You can unsubscribe from any newsletter email.
- To understand how the site is used and improve it.
- To protect the site, prevent fraud and misuse, and meet legal and tax obligations.
5. Services we use
We rely on a small set of service providers to run the site:
- WordPress and WooCommerce: run the website, shop, cart, and order records.
- Hostinger: hosts the website and its data.
- Google Tag Manager and Google Analytics: measure site traffic and usage.
- Mailchimp: sends our newsletter to people who subscribe.
- Contact Form 7 and email: deliver messages you send through our forms to our inbox.
- Our payment processor: securely handles payment at checkout.
- Shipping carriers: deliver your order and provide tracking.
These providers process information on our behalf or under their own privacy terms, and only for the purposes described here.
6. How we share information
We share personal information only as needed: with the service providers listed above, with freight carriers to deliver your order, with professional advisers or authorities when required by law or to protect our rights, and with a successor if the business is sold or reorganized.
We do not sell personal information, and we do not share it for cross-context behavioral advertising. If we add advertising tools in the future, we will update this policy first and add a "Do Not Sell or Share" link.
7. How long we keep information
We keep order and accounting records for as long as needed to provide warranty support and to meet tax, legal, and accounting requirements, generally several years. Newsletter details are kept until you unsubscribe. Contact messages are kept as long as needed to resolve your request and for a reasonable period afterward. Analytics data is kept for the period set in our analytics settings. When information is no longer needed, we delete or de-identify it.
8. U.S. state privacy rights
Depending on where you live, state privacy laws (such as the California Consumer Privacy Act as amended) may give you the right to:
- know what personal information we collect, use, and share, and request a copy;
- request that we delete personal information we hold about you, subject to legal exceptions;
- request correction of inaccurate information;
- opt out of the sale or sharing of personal information (we do neither); and
- not be treated unfavorably for exercising these rights.
To make a request, email contact@avitka.com with your name and the email address used for your order so we can verify it is you. We respond within 45 days. You may also use an authorized agent, and if we deny a request you can ask us to reconsider by replying to our response.
9. Children's privacy
Our site is for adults 18 and older. Playsets and swing sets are bought by adults for children, but we do not knowingly collect personal information from children under 13 (COPPA). If you believe a child has given us information, contact us and we will delete it.
10. Security
We use reasonable safeguards to protect personal information, including access controls and encrypted connections on the site. No method of transmission or storage is completely secure, so we cannot guarantee absolute security. To report a vulnerability, see Report a Security Issue.
11. Cookies
We use cookies for essential site functions, analytics, and preferences. You can manage cookies in your browser settings. Details are in our Cookie Policy.
12. Changes and contact
We may update this policy and will post the new date at the top of the page. For privacy questions or requests, contact Avitka LLC at contact@avitka.com, +1 (816) 280-9461, or 1317 Hwy H, Liberty, MO 64068, USA. Support is available Mon–Fri 9 AM–10 PM CT | Sat 9 AM–6 PM CT | Sun closed. We reply within 1 business day.
Related policies
Questions? Contact us.
We reply within 1 business day.
Sat 9 AM–6 PM CT
Sun Closed