Orders

Order Status

Last updated: October 2026

See where your order is and when to expect it.

Check your order

How to check your order

  1. My Account. Log in and go to My Account > Orders to see your order and its current status.
  2. Order confirmation email. We email a confirmation after you order. It has your order number.
  3. Tracking number. After your order ships, the carrier's tracking number is emailed to you. Use it on the carrier's website to follow the delivery.
Look up an order

Order lookup

Enter your order number (from your confirmation email) and the billing email you used at checkout, then submit the form.

To track your order please enter your Order ID in the box below and press the "Track" button. This was given to you on your receipt and in the confirmation email you should have received.

Timeline

Typical timeline

ShipsWithin 1 business day

Orders placed by 5:00 PM CT ship the next business day.

Delivery3-7 business days

After shipping, by freight carrier to the U.S.

The carrier will call to set a delivery appointment. See the Freight Shipping Policy for details.

Need help

Need help with an order?

If you cannot find your order or the status looks wrong, contact us with your order number. Support is available Monday to Saturday during business hours (Central Time), and we reply within 1 business day.

To change or cancel an order, contact us as soon as possible. See the Cancellation Policy.

Questions? Contact us.

We reply within 1 business day.

Phone+1 (816) 280-9461
Emailcontact@avitka.com
Address1317 Hwy H, Liberty, MO 64068, USA
Hours (Central Time)Mon–Fri 9 AM–10 PM CT
Sat 9 AM–6 PM CT
Sun Closed