DELIVERY & FULFILLMENT

Shipping Policy

Last Updated: August 2026

At Avitka, we offer transparent, free nationwide delivery on all outdoor machinery, lawn tractors, generators, and garden structures. Below are our complete delivery timelines, freight handling procedures, and tracking guidelines for avitka.com.

$0.00 Free Shipping On all orders across all 50 U.S. states
1 Day Handling Time Orders processed Monday – Friday
1–3 Days Standard Transit For small & medium parcel items
3–7 Days Freight (LTL) For riding mowers & heavy equipment
Section 1

Shipping & Delivery Coverage

Where do we deliver?

We ship to all 50 US states. We do not currently offer international shipping or delivery to U.S. territories.

Shipping Cost

Enjoy Free Standard Shipping on all orders — no minimum cart threshold required. The price you see listed on the product page is the final delivered price with zero hidden freight surcharges at checkout.

Section 2

Order Processing & Delivery Details

We process all orders within 1 business day, Monday through Friday. Orders placed before 11:00 PM CT are processed the same business day. Orders placed after the cut-off time or during weekends are processed the following business day.

Order Cut-off Time: 11:00 PM CT (Central Time)
Handling / Processing Time: 1 Business Day (Mon – Fri)
Standard Parcel Transit Time: 1 – 3 Business Days (Mon – Fri)
Heavy Equipment Freight (LTL): 3 – 7 Business Days (Mon – Fri)
⚠️ Note on Large Item Shipping: Riding lawn tractors, zero-turn mowers, portable generators, dump carts, and heavy outdoor structures ship via dedicated Less-Than-Truckload (LTL) freight carriers with liftgate delivery service.
Section 3

Oversized & Freight Shipments (LTL)

Large machinery ships securely palletized and shrink-wrapped via specialized freight carriers. These shipments typically arrive within 3–7 business days after departing our warehouse.

  • Delivery Appointment: The freight carrier will call you directly at the phone number provided on your order to schedule a delivery appointment window. Please ensure your contact number is accurate.
  • Curbside Liftgate Service: Freight drivers deliver to curbside or driveway access using a hydraulic liftgate. An adult (18+) must be present to accept and sign for the delivery.
⚠️ Before You Sign the Delivery Receipt:

Please inspect the outer packaging and machinery for visible transit damage before signing the driver's delivery receipt (BOL). If damage is present, note "Damaged upon arrival" on the paperwork and contact us immediately at contact@avitka.com or +1 (816) 280-9461. Noting damage on the carrier receipt ensures prompt replacement handling.

Section 4

Warehouse Location & Address Updates

Warehouse Location

All orders are packaged, inspected, and shipped directly from our primary distribution facility in Liberty, Missouri (USA).

Address Errors

If you notice an error in your shipping address after placing an order, please contact us immediately at contact@avitka.com or +1 (816) 280-9461. If your order has not yet been dispatched, we will update the address at no additional charge. Once an order is with the carrier, address changes may incur reconsignment fees imposed by the freight line.

Multiple Addresses

We do not support shipping to multiple destinations within a single transaction. Please submit separate orders if items require shipment to different addresses.

Section 5

Order Status, Tracking & Returns

Once your order has been dispatched from our facility, you will receive an automated shipping confirmation email containing your direct tracking number. Please allow up to 24–48 hours for the freight tracking portal to update status scans.

If your order has not arrived within 10 business days of your expected delivery window, email us at contact@avitka.com with your name and order number and our logistics team will investigate immediately.

Returns & Exchanges

We back every product with our standard 30-Day Return Policy on defective and non-defective items with zero restocking fees. For full return authorization and prepaid return label procedures, please view our Refund & Return Policy.

Customer Support

Customer Support

We're here to help with freight delivery inquiries, order status, or pre-purchase specifications. Reach out to us directly:

Business Hours: Mon – Fri: 9:00 AM – 10:00 PM CT | Saturday: 9:00 AM – 6:00 PM CT | Sunday: Closed